Privacy Policy
This Privacy Policy ("Policy") describes how Off-Grid Hideaway ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("User" or "you") of the offgridhideaway.com website ("Website"). This Policy applies to the Website and all products and services offered by Off-Grid Hideaway.
1. Information Collection
Off-Grid Hideaway collects various types of information from Users through multiple channels to facilitate the provision of our services and enhance your experience.
1.1. Personal Identification Information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website, place a reservation, subscribe to a newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available. This information may include, as appropriate, your name, email address, mailing address, phone number, and payment information. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, though it may prevent them from engaging in certain Website-related activities.
1.2. Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.
2. Use of Collected Information
Off-Grid Hideaway collects and utilizes User personal information for the following purposes:
2.1. To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group utilize the services and resources provided on our Website.
2.2. To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
2.3. To Process Transactions: We may use the information Users provide about themselves when placing a reservation only to provide service to that reservation. We do not share this information with outside parties except to the extent necessary to provide the service.
2.4. To Send Periodic Emails: The email address Users provide for reservation processing will only be used to send them information and updates pertaining to their reservation. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Website.
3. Cookies and Tracking Technologies
Our Website may employ "cookies" to enhance User experience.
3.1. Definition and Purpose: Cookies are small files placed on your hard drive by your web browser for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
3.2. Types of Cookies: We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide a more personal and interactive experience on our Website.
4. Data Sharing and Disclosure
Off-Grid Hideaway is committed to maintaining the confidentiality of your personal information and will not sell, trade, or rent Users' personal identification information to others.
4.1. Third-Party Service Providers: We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
4.2. Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Off-Grid Hideaway, (iii) act in urgent circumstances to protect the personal safety of Users of the Website or the public, or (iv) protect against legal liability.
5. Data Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements. When we no longer require your information, we will either remove it from our systems or depersonalize it.
7. Your Rights
Users possess certain rights regarding the personal information we hold about them.
7.1. Access and Correction: You have the right to request access to the personal information we hold about you and to request that it be corrected or updated.
7.2. Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
7.3. Objection and Restriction: You have the right to object to or request restriction of processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us at the email address provided below.
8. Third-Party Links
Users may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.
9. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
Off-Grid Hideaway reserves the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
11. Contact Us
Should you have any questions pertaining to this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:
Off-Grid Hideaway [email protected]
This document was last updated on 26 October 2023.